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Data Backup FAQs for Small Business

Read up on Frequently Asked Questions (FAQs) that address the features and benefits of using an online data backup and retrieval systems to ensure that both your business and your home data files are safe from disaster.


1. What is online backup?

On-line backup storage is popular because it is typically the most accessible type of data storage supporting retrieval in as little time as milliseconds.

2. Why is having a backup strategy useful?

There are two primary reasons for having a backup strategy. One is to ensure the retrieval of your critical data after an unforeseen disaster (Disaster Recovery), and the other is to restore specific files in the event that they were accidently deleted or became corrupt.

3. Is online backup secure?

When using an online backup solution provider such as Mozy.com, your data is transferred to an online backup storage server using 128-bit SSL encryption, which is the industry standard for safe and secure data transfer.

4. How often can I backup my files?

With Mozy.com, you specify the schedule for backup, which will then occur repeatedly and automatically while you continue to work on growing your business.

5. Which platforms are supported?

Mozy.com offers online backup solutions for the home that support Microsoft Windows 2000, XP and Vista, as well as Mac OS X 10.4 and higher. For business, a desktop license supports Windows 2000, XP and Vista, as well as Mac OS X 10.4 and higher, and a server license supports Windows Server 2000, 2003, 2008, Windows Home Server, and Mac OS Server 10.4 and higher.

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6. How do I restore my data?

There are four (4) simple ways for restoring data when using a Mozy.com online data backup solution including:

  1. Right-click Restore (Windows users only)
  2. Virtual Drive Restore (Windows users only)
  3. Web Restore (Recommended for restoring less than 20 GB of data)
  4. DVD Restore (Recommended for large data restoral)

7. Can I backup my email files?

Mozy.com online data backup provides disaster-proof email protection for Outlook files.

8. Is there a free online backup option?

Mozy.com is the first company to offer a fully featured free online backup service that allows you to back up up to 2 GB of personal, non-commercial files from your home computer.

9. What can I expect for back up features and benefits?

Mozy offers a rich set of back up Features and Benefits including easy to use interface tools, robust performance options, multiple platform support, administrative tools, state-of-the-art security, and 24-hour technical support.

10. Who else is buying back up capacity and why?

There are many different types and sizes of businesses that benefit from using Mozy as a high value, low cost back up solution, such as real estate firms, financial services companies, IT Services and Consulting operations and others. Learn more

11. How can I be sure that my small business secures reliable, cost-effective back up that is totally secure?

To ensure that you benefit from business-strength back up that is inexpensive and easy to implement, visit MozyPro to learn about robust security, performance and usability features.

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About Your Educational Champion

Mozy "Mozy is the world's most popular online backup service for consumers and small businesses with more than 900,000 customers, 25,000 business customers and 11 petabytes of information stored at its multiple data centers around the globe. Mozy was the first company to offer a fully featured free online backup service."

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Note: This information has been compiled by Knowledge Institute for educational purposes only in order to convey a general overview of the options and related services available to small businesses in the subject areas introduced. Content is provided on an "as is" basis and is not intended to be an exhaustive representation, nor does it provide advice or create a customer relationship between Knowledge Institute, buzgate.org, its affiliates and any other organization named herein, and any reader.
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